MaxAI (“we”, “our”, or “us”) respects your privacy. This Privacy Policy explains how information is collected, used, and protected when you use the MaxAI – AI Video Generator mobile application (“App”).
By using the App, you agree to the practices described in this Privacy Policy.
1. Information We Collect
a. User Content
We collect content you voluntarily provide, including:
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Text prompts
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Images uploaded for video generation
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AI-generated videos and previews
This content is processed solely to provide the App’s AI video generation features.
b. Usage & Technical Data
We may collect limited technical information such as:
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Device type and operating system
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App version and performance data
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Crash reports and diagnostics
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Anonymous identifiers for analytics and security
c. Purchase Information
If you make in-app purchases or subscriptions:
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Subscription status and entitlements are processed
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Payment details are handled only by Apple App Store
We do not store payment card information.
2. How We Use Information
We use collected data to:
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Generate AI-powered videos requested by users
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Maintain app functionality and performance
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Deliver purchased features and subscriptions
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Prevent abuse, fraud, or misuse
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Comply with legal obligations
3. AI Processing & Content Moderation
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The App uses artificial intelligence to generate video content.
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Automated moderation systems are applied to prevent harmful, illegal, or inappropriate content.
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Users may report generated content that violates our policies.
4. Data Sharing
We do not sell personal data.
Data may be shared only with:
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Trusted service providers for AI processing, cloud storage, analytics, or notifications
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Authorities when legally required
All partners are contractually required to protect user data.
5. Data Retention
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User content is stored only as necessary to provide the service.
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Data may be deleted upon request unless legal retention is required.
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Analytics and diagnostic data are retained for limited periods.
6. Children’s Privacy
The App is not intended for children under 13.
We do not knowingly collect personal information from children.
7. Security
We use reasonable technical and organizational safeguards to protect user data.
However, no digital system can be guaranteed to be 100% secure.
8. Your Rights
Depending on your location, you may request:
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Access to your data
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Deletion of your data
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Restriction of certain processing activities
Requests can be sent to the contact email below.
9. Changes to This Policy
We may update this Privacy Policy from time to time.
Updates will be reflected on this page with a revised “Last Updated” date.
10. Contact Us
For questions or requests regarding privacy:
Email: contact@maxai.download
Website: https://maxai.download